ABOUT

Accord Mediation Group professionals bring to the table decades of experience and expertise in various fields. We are dedicated to providing dispute resolution services with the highest level of professionalism and ethics.   

Our mediators are trained and experienced professionals who have demonstrated success in their fields of expertise.  Our mediators have backgrounds in law, mental health, and/or conflict resolution. 

We have on our roster mediators certified by the NC Dispute Resolution Commission to conduct mediations in Superior Court, Family Financial Settlement, and Estate & Guardianship cases.  We also have mediators certified by the NC Industrial Commission to conduct Workers’ Compensation mediations.

SERENA LAU, MSW, JD

Serena Lau is the founder and President of Accord Mediation Group. Ms. Lau received her Masters of Social Work and Juris Doctorate degrees from Washington University in St. Louis, Missouri. Ms. Lau began her career 20 years ago as a Corporate Law Attorney. She has served as in-house counsel for various large corporations in Connecticut, New York, and North Carolina. Her legal expertise is in contract drafting and negotiation with specializations in the pharmaceutical industry, business, consumer issues, real estate, employment, and intellectual property. 


Over a decade ago, Ms. Lau shifted her professional focus and dedicated her career to mediation, negotiation, and other forms of alternative dispute resolution. She has successfully mediated and negotiated thousands of cases and agreements.  

Ms. Lau has served as the Director of Dispute Resolution at the Better Business Bureau in Savannah, Georgia where she developed and implemented the Dispute Resolution Program.  She was on staff at the ADR Center, Inc. in Wilmington, North Carolina where she served as a family mediator, Cooperative Parenting instructor, and trainer. Ms. Lau also was a part-time faculty member at the University of North Carolina (Wilmington) where she taught courses in negotiation.

 

Ms. Lau is certified by the NC Dispute Resolution Committee to conduct mediations in Superior Court, Family Financial Settlement, Estate & Guardianship cases in North Carolina. She is also certified by the NC Industrial commission to conduct Workers’ Compensation mediations.

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