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Accord Mediation Group
1213 Culbreth Drive
Wilmington, NC 28405


About Accord

Serena Lau | Our Mediators | Join Accord Mediation Group

Accord Mediation Group is located in Wilmington, North Carolina. We primarily serve clients in New Hanover, Brunswick, Pender, and Onslow counties, but are available for travel throughout North Carolina.

Accord Mediation Group professionals are committed to resolving disputes efficiently and effectively. We are dedicated to assisting parties to a dispute resolve their differences without having to resort to litigation.

Accord Mediation Group was founded on the principle that the most satisfying and fair resolution is found when the parties are in control of the outcome. At Accord Mediation Group, we foster an environment where all parties have an equal voice and are encouraged to discuss their dispute in a safe, comfortable, and confidential setting.

Serena Lau

Serena Lau, MSW, JD is the founder of the Accord Mediation Group. Ms. Lau received her Masters of Social Work and Juris Doctorate degrees from Washington University in St. Louis, Missouri. Ms. Lau began her career as a Corporate Law Attorney. She has served as in-house counsel for various large corporations in Connecticut, New York, and North Carolina. Her legal expertise is in negotiation with specializations in business, consumer issues, real estate, employment, and intellectual property. 

After practicing law for nearly ten years, Ms. Lau shifted her professional focus and dedicated her career to mediation, negotiation, and other forms of alternative dispute resolution.  Ms. Lau's passion for mediation began in 1994.  Since that time, Ms. Lau has incorporated mediation and conflict resolution skills into her day-to-day practice.  Ms. Lau has served as the Director of Dispute Resolution at the Better Business Bureau in Savannah, Georgia where she developed and implemented the Dispute Resolution Program.  She was also on staff at the ADR Center, Inc. in Wilmington, North Carolina where she served as a family mediator, Cooperative Parenting instructor, and trainer. Ms. Lau is currently a part-time faculty member at the University of North Carolina (Wilmington) where she teaches a course in negotiation.

Ms. Lau is certified by the NC Dispute Resolution Committee to conduct mediations in Superior Court, Family Financial Settlement, Estate & Guardianship cases in North Carolina. She is also certified by the NC Industrial commission to conduct Workers’ Compensation mediations.

Our Professionals

Accord Mediation Group professionals bring to the table decades of experience and expertise in various fields. We are dedicated to providing dispute resolution services with the highest level of professionalism and ethics.

Our mediators are trained and experienced professionals who have demonstrated success in their fields of expertise. Our mediators have backgrounds in law, mental health and/or conflict resolution.

We have on our roster mediators certified by the NC Dispute Resolution Commission to conduct mediations in Superior Court, Family Financial Settlement, and Estate & Guardianship cases. We also have mediators certified by the NC Industrial Commission to conduct Workers’ Compensation mediations.

Join Accord Mediation Group

We are always looking for professional mediators with different areas of expertise to join our network. Our mediators are required to meet the highest of qualifications, which include a certain level of education, training, and experience. For more information, please contact us at (910) 509-7191 or /about.html.